CRM News – Techwhale unveils BlueWhale 2.6 CRM

TechWhale Solutions, a CRM vendor has announced the release of Version 2.6 of its BlueWhale CRM solution. The new version has feature-rich functionalities relating to workflow, email automation, file management and AJAX inclusion. TMCnet reports:

BlueWhaleCRM is offered in three formats: a Standard, a Hosted, and a Developer edition. The Developer edition provides companies with the source code needed to customize the application and integrate it with their current applications and architectures. The Standard Edition is being offered at $150 per user and the Hosted Edition is available for $35 per user per month.

CRM News – AsiaInfo enters into an agreement with Shanghai Unicom for CRM solution

AsiaInfo Holdings, Inc. will be developing a CRM interface for Shanghai Unicom to enable the company to combat the growing demands of consumers and at the same time meet the growing competition in China’s telecom market. The CRM solution is geared to manage the entire customer lifecycle. TMCnet reports:

“The Customer Management platform will give Shanghai Unicom a deeper understanding of customer needs and enable them to make prompt business decisions and adjustments to their marketing strategy,” said Steve Zhang, President and CEO of AsiaInfo, in a press release.