absoluteBUSY review
absoluteBUSY is a web based system for contact management, marketing and sales support, project tracking and other CRM (Customer Relationship Management) related tasks.
absoluteBUSY web CRM software enables teams and departments to share a central – always up to date – customer database, an online contact manager and a project tracking tool, either over the web or within a corporate intranet. View and update contacts, customer histories, hot leads, projects and pending tasks, from anywhere, with any web browser.
Where can you apply it?
absoluteBUSY web CRM software can be used for: web based contact management, web CRM solution, online project tracking, web based project collaboration, marketing database, online customer relationship management system.
absoluteBUSY
Features:
· online CRM software on open source LAMP stack
· web based CRM and contact manager software
· web based project tracking software
absoluteBUSY CRM functions:
1. Companies (Contact Manager Module)
This is a kind of smart address book containing information about companies, accounts, leads an contact persons. For easy retrieval the contact-manager provides a bunch of freely defineable filter criterias (e.g. country, category, business …). An unlimited number of activities (tasks, memos, ToDo) may – optionally – be linked to each company, thus providing a complete customer interaction history, including documents, quotes and other files.
2. Projects (Project Tracking Module)
Projects can be used in many ways to track project oriented work. Projects are a way of grouping related Actions for a specific project, lead, opportunity etc. An unlimited number of actions may – optionally – be linked to each project, thus providing a complete project history documenting the complete project lifecycle.
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3. Activities (Task Tracking Module)
Activities can be stand alone or – optionally – be linked to a company, a person and a project. Activities are assigned to a certain user. On login all pending activities for the active user will be listed, thus providing an automatic reminder of things left to do. File upload is also possible for an activity, so it is possible to store quotes, drafts, contracts etc. and then easily find them again in the respective customer-history or project-history.
4. Sales (Sales and Opportunities Tracking Module)
Sales can be linked to a company/contact-person/project. Sales can have several sales stages, a sales data and a pending/won/lost result. The sales-pipeline is shown as simple list, ordered by prosepected sales date. On each company/person/project view screen a total summary of all pending/won/lost sales is shown + a list of sales details.
The sales reporting section lists top companies and top projects for immediately identifiying the most profitable businesses.
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5. The Reporting Module
The reporting module contains functions for generating reports, statistics and data downloads. Downloads in CSV format can be used for further offline processing. (e.g. generating mass mailings to all customers with third party mail merge tools).
6. The Administration Module
The ADMINISTRATION module contains functions for user management and access control. All administration is done through a web based interface. User access is managed by a group based profiling system, which allows different access levels for different users. Users can be locked on the fly, which will then prohibit any further transactions for this user.
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