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Onyx Software, a global CRM player, and Cognizant, a leading provider of BPO and IT services, have entered into an agreement to provide customers with a complete CRM solution bringing forth the strengths of both companies into one unified service. The deal mandates Cognizant to bring its consulting expertise to the Onyx deployments across industries, including financial services and healthcare.

Cognizant is playing a part in increasing the operational efficiences of its customers as well as lending advise for technology initiatives. Onyx, on the other hand has recognized the role consulting can play in providing a CRM solution and enhancing customer relationships. The synergy that this partnership will provide can give customers that vital edge over competition in bringing about improved results in the market. The added advantage of both companies having satisfied customers will give the boost that will make the difference in the comprehensive CRM offering. Business Wire reports:

"Onyx is delighted to partner with Cognizant," said Jack Denault, Senior Vice President of the Americas at Onyx Software. "Working with Cognizant, we complement our professional services staff with their vertical expertise and offshore capabilities to enhance our ability to meet the complex needs of enterprise clients worldwide.