CRM News - Oracle Identity Management helps improve customer service
If you are not familiar with Oracle Identity Management, this is the time to get introduced. To begin with, it is a comprehensive, well integrated family of best-in-class identity and access management products, which basically serves as the security backbone for Oracle Fusion Middleware.
Leading organizations across the world are said to be using Oracle(r) Identity Management not only to help improve customer service but also to meet compliance requirements and in the process gain competitive advantage.
The best part is, it is based on a pluggable architecture and hence can inter operate with all major databases, application servers, etc. This enables the customers to build on their existing IT infrastructure. This feature has helped Oracle Identity Management, gain many admirers which includes organizations that span multiple industries.
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