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SOA (Service- Oriented Architecture) seems to be a solution for dummies. To implant SOA you have to make some organizational changes (cultural and technological) on multiple levels and this will take from 6 month to 6 years.

SOA solutions

SOA is a hot topic in the IT world and it seems that SOA is inevitable for companies and IT support. The SOA concept can offer productivity, greater efficiency and collaboration and enable competitive advantage and growth.
The Organization for the Advancement of Structured Information Standards (OASIS) defines SOA as “a paradigm for organizing and utilizing distributed capabilities that may be under the control of different ownership domains.”

Why SOA?

With SOA you can get anything you want, it is so simple, only to put together the pieces.
Also, implementing SOA in your organization you can enable business users to understand what IT is doing and to judge the relative merit of things and helps on decision about what you should focus on.

Tags: CRM, SOA, OASIS, CRM News, Open Source CRM, solution